Resolve Customer Claims Instantly
Reduce Costs All Around
Stay Compliant & Fine Free
Reimburse your customers for hotel, food, transportation and other expenses incurred during delay & cancellation
Comply with EU261, Canada APPR, USA DOT, Brazil CPC, and other passenger driven requests
Automatically respond to reimbursement requests related to lost & damage bags in-line with the Montreal Convention
Ancillary
Refunds
Refund customers when ancillaries are not delivered in verified, compliant ways
Special Case
Refunds
Automatically qualify, verify, and process refunds with industry-leading fraud checks
Feedback
Respond to on-ground and in-flight service failures and retain your best customers